Policy




Privacy Policy

The following states the High Performance World, Inc policy regarding the privacy rights of visitors to this website. We respect your right to privacy and your desire for a secure online shopping experience.

Collected Information
We collect aggregate information on visits made to our pages. This information helps us improve the content of our website. High Performance World, Inc automatically records website usage information that is analyzed statistically to track operational problems, to prevent fraud and to improve the effectiveness, security and integrity of the site. With this data we also learn about the number of visitors to our site and the types of technology our visitors use. This information does not identify you personally and High Performance World, Inc never provides such information to any third-party entity.

Submitted Information
High Performance World, Inc provides interactive forms that may ask you for the following information or more: name, organization, address, phone number, e-mail address, and credit card details. This occurs when you purchase a product online, register to join an online community, submit information to web discussion forums and blogs, register to receive e-mail updates and newsletters, or send questions and comments. All user submitted information is stored in a secure database, used only for the express purposes for which it is intended, and is not made available to any third-party. High Performance World, Inc will only share information you voluntarily provide with government agencies, and only if required by law. If you supply us with your postal address, you may receive periodic mailings of newsletters from High Performance World, Inc. If you do not wish to receive such mailings, please contact us.

Children (Under 18)
For their protection, we ask that children under the age of 18 do not submit information to us without the consent of a parent or guardian.

Returns

Returning an Item

Call 972-271-3900 (M-F/8am-5pm) to obtain a Returned Goods Authorization(RGA) number; record this number.

Download and fill out our Return & Exchange Form here ( Returns.pdf).

Return the item to the original box or packaging with a completed Return & Exchange Form included.

Ship the item (must be prepaid) with a Return & Exchange Form via FedEx, UPS, or US Postal Service to:
High Performance World, Inc
Attn: RETURNS
3133 National Circle
Garland, TX 75041

Return Policy

All returns must be submitted within 30 days of the invoice date. No returns will be accepted for discontinued or clearance items. A restocking fee of 20% will be applied to all returns, unless the error is on the part of High Performance World, Inc or for defective merchandise. High Performance World, Inc will only accept returns that have been given prior approval and issued with a Returned Goods Authorization(RGA) number. This RGA number must be clearly marked on the outside of the carton, or shipment will be refused. Freight on all returns is the responsibility of the customer; any items not prepaid will be refused and returned to sender.

Conditions of Use

Use of Material

The contents of the High Performance World, Inc website (the “Website” www.hpwtx.com), such as text, graphics, images, logos, button icons, software and other content (the “Material”), are protected under United States and foreign copyright, trademark and other laws. All Material is the property of High Performance World, Inc or its content suppliers or clients. The compilation (meaning the collection, arrangement and assembly) of all content on the Website is the exclusive property of High Performance World, Inc and protected by U.S. and international copyright laws. Unauthorized use of the Material may violate copyright, trademark and other laws. You must retain all copyright, trademark, service-mark and other proprietary notices contained in the original Material on any copy (permitted or not permitted) you make of any of High Performance World, Inc’s Material. You may not sell or modify High Performance World, Inc’s Material or reproduce, display, publicly perform, distribute or otherwise use High Performance World, Inc’s Material in any way for any public or commercial purpose. The use of High Performance World, Inc’s Material on any other website or in a networked computer environment for any purpose is prohibited. Further, the HTML code that is created by High Performance World, Inc while generating its pages is also protected by High Performance World, Inc’s copyright.

High Performance World, Inc and all of its affiliated companies respect the intellectual property of others, and we ask our users and content partners to do the same. The unauthorized reproduction, copying, distribution, modification, public display or public performance of copyrighted works constitutes infringement of the copyright owner’s rights. As a condition to your use of the Website, you agree not to use the Website to infringe the intellectual property rights of others in any way. High Performance World, Inc will assist the respective owners of the various intellectual property in order that they may protect their rights to the fullest extent of both domestic and international law. We reserve the right to take these actions at any time, in our sole discretion, with or without notice and without any liability to any user.

Acceptable Use of Website

The Websites may be used only for lawful purposes by individuals seeking to find out more information or purchase the various products offered on the Website.

Prohibited Uses of the Website

Users may not use or reference High Performance World, Inc’s Website in order to transmit, distribute, store or destroy material (a) in violation of any applicable law or regulation; (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others; or (c) that is defamatory, obscene, threatening, abusive or hateful.

Security Rules of the Website

Users are prohibited from violating or attempting to violate the security of the Websites, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Websites, overloading, “flooding,” “spamming,” “mailbombing” or “crashing”; (d) sending unsolicited e-mail, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability. High Performance World, Inc will investigate occurrences that may involve such violations and will cooperate with law enforcement authorities in prosecuting users who are involved in such violations.
Furthermore, users of the Website are prohibited from the following:

Using any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any activity being conducted on the Website.

Taking any action that imposes an unreasonable or disproportionately large load on the Website’s infrastructure.

Notwithstanding anything to the contrary contained herein, using or attempting to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars and intelligent agents) to navigate or search the Websites other than the search engine and search agents available from High Performance World, Inc on the Websites as well as generally available third-party Web browsers, such as Netscape Navigator and Microsoft Explorer.

Attempting to decipher, decompile, disassemble or reverse-engineer any of the software comprising or in any way making up a part of the Website. Aggregating, copying or duplicating in any manner any of the materials or information available from the Websites.

Framing of or linking to any of the materials or information available from the Website unless authorized in writing by H.P.W. Inc. to do so.

Providing false information of any kind.

High Performance World, Inc reserves the right to terminate the accounts of Users found to be engaging in any of these prohibited uses.

User Information

When you contact High Performance World, Inc, you may be asked to provide High Performance World, Inc with certain information including, without limitation, a valid e-mail address (your “Information”). Please review the privacy policies found on the Website to understand how High Performance World, Inc uses your information.

Liability Statement

Liability

Prices and availability of products and services are subject to change without notice. While High Performance World, Inc attempts to maintain the accuracy of hpwtx.com, webpages and content may contain inaccuracies or typographical errors. High Performance World, Inc makes no representations or warranties about the accuracy, reliability, completeness or timeliness of hpwtx.com or any content found therein. The use of hpwtx.com and such content is at your own risk. Changes are periodically made to hpwtx.com and may be made at any time. High Performance World, Inc does not render legal or financial advice. High Performance World, Inc specifically disclaims any liability, loss or risk Incurred directly or indirectly by the use of hpwtx.com and services. If you need legal or financial advice, please contact a qualified professional in your area. Even though High Performance World, Inc monitors its webpages and servers to ensure that they are operating error-free and are free of computer viruses or other harmful mechanisms, High Performance World, Inc does not warrant that hpwtx.com will at all times operate without error. High Performance World, Inc keeps its information as current, accurate and secure as possible, but due to the nature of the Internet, it cannot guarantee that all URLs are currently working. High Performance World, Inc’s website, hpwtx.com and its contents are provided on an “as-is” basis without any warranties of any kind. High Performance World, Inc, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for a particular purpose and non-infringement.

Disclaimer of Consequential Damages

If your use of hpwtx.com or its content results in the need for servicing or replacing equipment or data, High Performance World, Inc is not responsible for those costs. In no event shall High Performance World, Inc, its suppliers or any third-parties mentioned on hpwtx.com be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits or data).

Third-Party Links and Content

High Performance World, Inc’s website, hpwtx.com may contain links or content from third-party websites as a convenience only, and does not endorse any of these third-party websites or the content found therein. Third party websites and other content providers accessible through hpwtx.com may have their own privacy and data collection policies and practices. High Performance World, Inc is not responsible for the content, actions, policies or practices of such third party websites. Content on third-party websites is provided “as is”, and if you decide to access third-party website links or content, you do so at your own risk.

Reserved Right of Refusal

High Performance World, Inc, in its sole discretion, reserves the right to refuse fulfillment of your order, or refuse you any involvement with High Performance World, Inc, or to delete your assigned user name and password if you breach any of the terms of this agreement.

General Terms

High Performance World, Inc makes no claims that content may be lawfully viewed or downloaded in your jurisdiction. Access to the Materials may not be legal by certain persons or in certain countries. If you access hpwtx.com, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms and Conditions are governed by the internal substantive laws of the State of Texas. Jurisdiction for any claims arising under this agreement shall lie exclusively with the courts within Dallas County, and all parties submit to the jurisdiction of the venue of these courts. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in additional terms of use for areas of hpwtx.com, such as a particular legal notice or material on particular Web pages, these Terms and Conditions constitute the entire agreement between you and High Performance World, Inc with respect to the use of hpwtx.com.


Changes and Revisions

Changes in Our Policies

From time to time we may make changes to our policies. If such changes occur, this page will be timely updated to keep users aware of what information we collect, how we use it, and when we may disclose it. All users are bound by any minor changes to the policy when she or he uses the site once changes have been posted.

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